Privacy policy

Welcome to the “Hessa Finance” online platform, which we will later refer to as “the platform.” In this regard, we would like to inform you that the word “company” or “companies” wherever it appears, or when we speak referring to ourselves, we mean “Hessa Financial Company” / “Foras” or its affiliated entities. When we address you, whether in the singular or plural, we mean the users of the “platform.” This part of the Privacy Policy explains our interest in the personal information that you may provide to us when you visit the “Platform”. The privacy document “The Document” has been developed so that it is considered an extension of our commitment to combining services and products at the highest levels in our dealings with our customers and partners. This document is designed to help you understand how we obtain, use and protect the personal information we receive from you. This document will be constantly updated in line with new technologies and our business practices, as well as to meet the needs of our customers.

Your use of the platform automatically means that you agree to our collection and use of your personal information in accordance with the requirements of this document. Accordingly, we reserve the right to make any change to this document and any subsequent change in its procedures at any time, and without us having to specifically notify you thereof.

Personal information includes all details that we hold or collect about you, your transactions or financial information, or your interactions, whether directly or indirectly (via cookies or other similar tools), including information received from third parties, information Collected through your use of our site.

When you visit the platform, you provide us with two types of information:

First: The personal information that you choose to disclose and that is collected on an individual basis. This information may be used to provide you with the products and services that you requested. In addition, it may be used for other purposes, which may include, but are not limited to, understanding the customer’s financial needs, updating your records with us. To inform you about any other products and services that you may wish to obtain, and for the reasons required by the relevant laws and authorities.

Second: Information about the use of the site, which is collected on a collective basis through your browsing of our site; You and others are with you, and this enables us to track how the visitor moves through the sections of the platform in which he is interested. We collect information such as the number of visits to the platform, page visits, and the duration of user sessions. This is similar to a movement report: it tracks the tendencies and behavior of individuals and members in general, but it does not identify a specific individual. We also use this information to provide better service to you, and this helps keep our platform useful by helping us understand what information our users seek.

It will be used in a number of ways such as:

1. To provide you with all changes that may occur to the platform.

2. Conduct market research and surveys with the aim of improving our products and services.

3. Evaluate customer suitability of products and services.

4. Know Your Customer (KYC) and Anti-Money Laundering (AML) assessment.

5. To prevent, detect, investigate and prosecute crimes.

6. Everything related to servicing our relationship with you, for example: administration, accounting, billing, auditing, and other legal purposes.

7. Generate statistics about our users, and about 'traffic' on our website. When we do this, the data is anonymized and you cannot be personally identified.

8. Unless you unsubscribe, we may also use your personal data to keep you informed about relevant products and services.

Information sent to the platform

All information or materials that are sent to us or provided to us through the platform become the property of Hessa Capital, provided that such information or materials do not violate or contain what is considered a violation of applicable laws and regulations. Hessa Finance is not responsible for the confidentiality of this information or materials except in certain cases, including: the existence of an agreement concluded with Hessa Finance to not disclose information, or if this is required by prevailing laws and regulations, or by a judicial order or a relevant governmental body. However, Hessa Capital reserves its full right to use and use all information and materials (for example: ideas, experiments, techniques) for any purposes and by any means. We would like to inform you that, to this day, there is no such thing as “complete protection/complete security” for using the Internet, Accordingly, the user bears all risks and bears full responsibility for sending any information or materials, or providing them to us via/through the use of the Internet.

1. When we need to share your information to provide the service you requested.

2. When we need to send information to entities working on our behalf to provide a service to you. We will only provide the information they need to provide the Service and they are prohibited from using that information for any other purpose.

3. When we want to inform you of the latest announcements, updates, news or other information that is important to you or our other information, whether through newsletters or through the platform.

4. When you give us permission to share information with others.

5. We also disclose your personal information when required to do so by law under urgent circumstances to maintain personal or public safety or our site.

6. To seek professional advice, including in relation to any legal proceedings (or any potential legal proceedings), to obtain legal advice or to establish, exercise or defend legal rights

We may send information related to our customers and services, as well as movement patterns on the platform and other information about the platform, to the extent permitted by the relevant laws and legislation, to our partners or to other known parties, but such information will not include data that identifies personally identifiable individuals. Unless otherwise stated in this Privacy Policy. In addition, we may be forced to disclose any information if we are required to do so by law and in accordance with regulations, that is, the law requires disclosure, and/or if such disclosure would protect our legal rights.

Other websites linked to our website

We confirm through this document that we are not responsible for the practices carried out by any other sites linked to our site, or the information contained in those practices. It is worth noting that links to other sites are often nothing more than pointers towards information related to topics that may be of interest to users of the platform. You must remember that when you move from our site to another site, you are not subject to or outside the scope of the protection provided by this document. Then browsing and dealing with other sites becomes subject to the terms and conditions of those sites, including sites that maintain a link to our platform. Therefore, we hope that you read the terms and conditions of these sites before contacting them.

You are prohibited from using the Platform for any unlawful, harmful, defamatory, obscene or threatening purpose

Your viewing of this document and accessing our platform implies your implicit agreement to release Hessa Finance, its subsidiaries, the directors of those companies, and all employees and agents, and not to hold any of them responsible for any liability resulting from claims or compensation, and the surrounding attorney’s fees, resulting from breach of these terms. The document, or its misuse or use of the platform, also includes any breach or misuse committed by any of your employees or agents, if any.

All terms and conditions contained in any section of this platform are an integral part of this document. Hessa Finance may, in its absolute discretion, update this Privacy Policy from time to time. Therefore, it is recommended to review it regularly.

This privacy policy is subject to and construed solely in accordance with the provisions of the laws and regulations in force in the Kingdom of Saudi Arabia.